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All our jewelry is plated with 18k gold , with a thickness of at least 3 microns, carefully applied to a base of brass. This gold coating is five times thicker than the average gold coating of gold-plated jewelry. It ensures that our jewelry stays beautiful for much longer and is considerably more durable.

We carefully choose the materials used in our jewellery and packaging to ensure they meet our strict quality and sustainability criteria. Where possible, we prioritise the use of recycled metals.

Our main partner uses 100% recycled gold.

Our key factories are certified members of the Responsible Jewellery Council (RJC), which means they respect and promote fair and equal labour and human rights, and are committed to making jewellery supply chains more responsible and sustainable.

Your jewelry is made to last. That's why we give a 5-year warranty on every piece of jewelry.

We offer international worldwide shipping. All our jewelry is carefully packed and shipped from our studio in the Netherlands. Below you’ll find an overview of shipping options within and outside Europe.

🇪🇺 Shipping within Europe

• Shipping cost: from €4,95 (depending on destination)
• Free shipping: on orders over €250
• Delivery time: approx. 1–3 business days
• Carrier: PostNL, DHL or GLS, with tracking
• All orders are delivered in our signature gift packagin
  

🌍 Shipping outside Europe

• Shipping cost: €24,95
• Free shipping: on orders over €250
• Delivery time: approx. 5–10 business days
• Carrier: Tracked international shipping with a reliable global partner (e.g. PostNL – DHL)
• All shipments include tracking and arrive in our signature gift packaging.

Please note: Local customs duties or taxes may apply for non-EU countries. These are not included in the shipping cost and are the responsibility of the customer.

Returns

We hope you love your jewelry, but if something isn’t quite right:

• Returns are accepted within 14 days of delivery
• Items must be unworn and returned in original packaging
• Return shipping costs are not covered by The Finds
• To request a return, email us at retouren@thefinds.nl with your order number. We’ll send you the return instructions.